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Terms & Conditions & Privacy Policy

1. Terms and Conditions

1.1 Services
Fortiscend Solutions is an outsourcing firm based in the Philippines, established in 2023. We provide contracting and outsourcing services specializing in Salesforce, Tableau, MuleSoft, and emerging technologies such as Data Cloud, Artificial Intelligence (AI), and Salesforce Industries.

1.2 Contractor Engagement
Contractors are independent professionals and not direct employees of the client.
Fortiscend Solutions manages contractor agreements, billing, and compliance.

1.3 Client Responsibilities
Provide accurate and complete project requirements.
Ensure timely communication and approval processes.
Adhere to agreed payment terms and schedules.

1.4 Fees and Payments
Fees and payment schedules will be defined in individual service agreements.
All payments must be made in accordance with agreed billing cycles.

1.5 Confidentiality
Both Fortiscend Solutions and clients agree to maintain confidentiality of all proprietary and sensitive information shared during the course of business.

1.6 Limitation of Liability
Fortiscend Solutions shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services.

1.7 Termination
Either party may terminate services with written notice in line with contractual terms.
Outstanding fees remain payable upon termination.

1.8 Governing Law
These Terms are governed by the laws of the Republic of the Philippines.

2. Privacy Policy

2.1 Information We Collect
Clients: Contact information, company details, and project requirements.
Contractors: Professional details, resumes, skills, and compliance documentation.
Website Visitors: Analytical data such as IP addresses, cookies, and browsing activity.

2.2 How We Use Information
To connect clients with qualified contractors.
To manage projects, billing, and compliance requirements.
To improve our services and maintain communication.

2.3 Data Sharing
Fortiscend Solutions does not sell or trade personal data.
Information may be shared with trusted third parties solely for project delivery, compliance, or legal requirements.

2.4 Data Security
We implement reasonable technical, administrative, and physical measures to safeguard personal data from unauthorized access, use, or disclosure.

2.5 Your Rights
Clients and contractors may request access, correction, or deletion of their personal data at any time by contacting us at info@fortiscend.com

2.6 Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on our website with the updated effective date.

3. Contact Us
For questions or concerns regarding Fortiscend’s Privacy Policy, please reach out to: info@fortiscend.com